Owner FAQs

Yes, but we recommend planning around the lease terms. If the property is occupied, access will need to be coordinated with tenants according to local laws.

We strive to find the right tenant—not just the fastest one. Our high-quality screening process goes beyond a simple credit check. We gather extensive information to evaluate each applicant thoroughly, including credit reports, employment verification, debt-to-income ratios, eviction history, criminal background, and references from previous landlords. This comprehensive approach ensures we place responsible tenants who are more likely to pay on time and care for your property long-term.

We prioritize protecting your investment and keeping your tenants satisfied. Tenants can submit maintenance requests through a secure online portal, available 24/7. We promptly coordinate with our trusted vendors to resolve issues quickly and professionally. You’ll receive accurate billing and monthly vendor receipts with your Owner Statement, available anytime in your Owner Portal. From routine upkeep to emergency repairs, our goal is to ensure your property is well-maintained year-round.

Yes, as of May 29, 2025, all Colorado landlords are legally required to accept Section 8 housing vouchers and other housing subsidies under House Bill 25-1240.

Yes, we are a full service Real Estate Brokerage and every property manager holds a Real Estate License. In fact, several of our Property Managers hold an Employing Broker Level license. This license means that they hold a higher experience and education level license than associate level agents.

Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours.

Yes, we offer direct deposit for owner disbursements, ensuring a smooth and timely transfer of rental income.

As the property manager, we handle the lease signing on your behalf and you will receive a fully executed lease upon completion.

Absolutely. We are a licensed real estate brokerage — not a management company that “also knows an agent.” Because we are licensed Realtors, we can objectively walk you through both options: selling or renting. We review equity, market timing, rental projections, and long-term strategy so you can make a decision based on data — not emotion. If selling is the right move, we list it. If holding makes more sense, we manage it. One brokerage. One strategy. Clear direction.

Owner disbursements are made on a regular schedule, typically via direct deposit or check, after rent is collected and any applicable expenses are accounted for. We must allow for processing days, rent begins to be processed out on the 7th of every month.

We offer multiple rent payment options, including online payments and traditional methods, to ensure a smooth collection process. Late payments are addressed according to lease terms.

Lease terms vary based on market conditions and owner preferences, but standard leases are often a year long. Other lease term options may be available upon request.

Security deposit amounts typically align with market standards and legal requirements. The specific amount may depend on factors such as rent price and tenant qualifications.

We can begin managing your property as soon as the necessary agreements are completed and the property is ready for leasing.

We manage a variety of property types, including single-family homes, multi-family units and condos.

Owners receive regular financial statements detailing rent collection, expenses, and maintenance updates. Additional reports may be available upon request.

Security deposits are typically held in a dedicated trust account, as required by local laws. Our company does not allow for Security Deposits to be held by owners.